Cookies and privacy policy

This data protection declaration applies to the collection and use of personal data on Littlesteps.dk and in connection with purchases. Here you will find information, among other things, about what personal data is collected, what it is used for and what rights you have. Littlesteps.dk is responsible for the processing and can be contacted at any time if you have any questions. You will find contact information at the bottom of this page.

What personal data do we process?
When shopping on the website, you must provide the following information:

Name
Telephone number
Email address
Delivery address
Payment information
The registration of this information is a prerequisite for the purchase to be completed. In connection with purchases and inquiries, we will also store:

Necessary purchase history, including what type of item you purchased and when you purchased them, for the purposes of complaints and exchanges.
Basis for processing personal data

The Personal Data Act restricts the processing of personal data by specifying what are to be considered legitimate reasons for collecting and using personal data (“Processing Grounds”). The Processing Grounds rules mean that it is possible to process personal data when it is necessary to fulfill a contract with the person whose personal data is being processed. Our contract with you is our primary Processing Ground.
We also base parts of the processing on your consent. Consent is obtained through marketing inquiries, user surveys, campaigns, etc., which takes place, among other things, via external plugins (MailChimp).

What do we use your personal data for?

We use your personal information for the following:

Fulfillment of our sales-related obligations: This includes fulfilling our obligations to you as a customer, including delivery, relevant service, customer follow-up and answering questions, as well as fulfilling our obligations under applicable law.
Order administration: Fulfillment in connection with inquiries.
If you contact us through customer service: Depending on the nature of your inquiry and how you contact us (via website form or email), we will need to know who you are, what product you purchased, your address or phone number. We will collect the information we need to help you.
Complaints, returns and exchanges: If you complain about an item or ask us to return or exchange it, we need your contact information to be able to register the complaint and carry out the exchange or to cancel the purchase.
Electronic marketing: If you have explicitly consented to this, we will use the personal data we have about you to send you offers and information about our products. In this connection, we use, among other things, the information we have about your previous purchases to provide you with offers that we believe you may be interested in. You can notify us at any time that you no longer wish to receive this type of communication. You can use the link at the bottom of the email to unsubscribe from the newsletter.
Campaigns and Surveys: If you choose to participate in a survey, campaign or visit the website, you may be asked to provide personal information such as your name, address and/or telephone number. The purpose is to be able to identify you if, for example, you win a prize.